Refund policy

Digital Products – No Physical Shipping

All products sold on Ecomeluxe are digital products delivered electronically.
No physical items will be shipped.

No Returns & No Refunds

Due to the nature of digital products, all sales are final.

Once a digital product has been purchased, downloaded, or accessed, we cannot offer refunds, returns, or exchanges. Digital items cannot be returned after delivery.

By completing your purchase, you agree to this policy.

Exceptions (Eligible for Refund Only If:)

We may issue a refund in the following cases:

  • You were charged twice for the same product.

  • You did not receive access to your purchase due to a technical error.

  • The file is corrupted or inaccessible and we are unable to provide a working replacement.

To request assistance, contact us within 7 days of purchase.

📧 Email: info@ecomeluxe.com
📱 Phone / WhatsApp: +90 531 586 51 87

European Union Customers

If you are located in the European Union, you acknowledge that by purchasing digital products with instant access, you expressly consent to immediate delivery and waive your 14-day right of withdrawal under EU consumer protection laws.

Once the download or access has started, the right to cancel is lost.

Exchanges

Since our products are digital, exchanges are not applicable.

If you purchased the wrong product, please contact us and we will try to assist you.

DELIVERY POLICY

Product Type

All products available on Ecomeluxe are digital products.

Delivery Method

Products are delivered electronically via:

  • Instant download link

  • Email confirmation with access details

Delivery Time

Delivery is instant.
Access is provided within 1–5 minutes after successful payment confirmation.

No physical shipping is required.

Access Issues

If you experience any problems accessing your purchase, please contact us immediately:

📧 info@ecomeluxe.com
📱 +90 531 586 51 87

We are committed to resolving any technical issues as quickly as possible.